A leader in providing business process outsourcing solutions, TransForm develops fully integrated solutions for almost all industry verticals such as insurance, healthcare, banking, manufacturing industries, IT industries, among many more. We make available the combination of best-of-breed technology and state-of-the-art infrastructure to provide you the most streamlined processes. Our company strives to create innovative solutions, applying the best-in-class ideas to promote growth for organizations. Since 2002, TransForm Solution has served as the trusted outsourcing partner for hundreds of clients worldwide and helped them to manage their business processes with world-class standards. With our focus on quality and understanding of key business processes, we provide optimized solutions to our esteemed clients. We execute our work with utmost professionalism to meet all the aspects of any business essentials, exceeding our own benchmarks to deliver nothing but the best.

Opening on 09.05.2012

1. Front Desk Executive
   • Only Female Candidates for this position.
   • Experience Required: 9-12 months
     
   • Qualification: Graduate or Any Diploma Holder
     
   • Salary: Best In The Industry

Desired Candidate Profile

Excellent communication skills
Fresher may apply as well
Fluency in spoken and written English with excellent grammar
Good organizational and time management skills
Willingness and enthusiasm to learn new things everyday
Proficient with Windows, Microsoft Office and web usage
Flexible in Timings

Job Description

Answer telephone, screen and direct calls
Take and relay messages
Provide information to callers
Greet persons entering organization
Direct persons to correct destination
Deal with queries from the public and customers
Ensures knowledge of staff movements in and out of organization
General administrative and clerical support
Prepare letters and documents
Receive and sort mail and deliveries
Schedule appointments
Maintain appointment diary either manually or electronically
Organize meetings
Tidy and maintain the reception area

Job Advantages

Friendly working environment.
International BPO established since past 8 years.
Open Door policy.
State of the art Infrastructure.
Yearly Bonus.

To apply, check Jobs@MyCitySurat Page

 

Opening on 01.03.2012

Junior Accountant

Experience required: 12 - 18 months
Salary: Best in the industry
Qualification: Graduate

Desired Candidate Profile

Should have the attention power for the detailed work and accuracy in accounting procedures.
Should be a good planner and organizer.
Should have the skills of good writing and spoken communication.
Should be very good in scheduling and monitoring skills.
Should be initiative and innovative with the work.
Should be very good at problem analysis and problem solving.
Should have the ability to work in a team and relating well with other staff members.
Should have at least bachelor’s degree in Accounting.
Should be very proficient in use of accounting software like Tally, Microsoft Excel.
As it is the job of an accountant knowledge and proficiency of finance and accounting principles is very necessary.
Candidate having some past accounting experience FROM CORPORATE SECTOR of one or two year in financial reporting and general ledger entry will be more beneficial

Job Description

Will be responsible for maintaining the balance sheets of the company.
Has to prepare and manage budgets and maintain them.
Has to assist the senior accountants and help them.
Will be responsible for entry of investment data and as well as in entry on gains and loss.
Has to do all the basic works of an accountant such as reconciliation of balance sheets accounts, petty cash payments, payroll related payables, loan and notes receivables and deferring of income accounts.
Has to do the compilation entry, and posting monthly adjusting journal entries.
Should have to prepare profit and loss accounts.
Has to assist senior accountants in preparing audit schedules and working for the auditing also so closely with the auditors to ensure that auditing is completed in time.
Will have to assist with closing the books and in producing monthly accounts showing profit and loss statements.
Will have to be in touch with the senior accountant on daily basis as it is the job of reporting to them and assist them on special projects.
Will have to assist with accounts receivables and payables also to lessen the workload.
Should also have to maintain internal financial controls and associated procedures.

Job Advantages

Friendly working environment.
International BPO established since past 8 years.
Open Door policy.
State of the art Infrastructure.
Yearly Bonus.

to apply, check Jobs@MyCitySurat Page

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Previous posting (For reference only)

Openings on 03.02.2012

1. BPO Executives/ Virtual Assistants
   • Experience Required: 9-12 months
   • Qualification: Graduate OR Any Diploma Holder (Minimum 12 Pass)
   • Salary: No bar for right candidate.

   Desired Candidate Profile
   9-12 months experience in International BPO
   Fluency in spoken and written English with excellent grammar
   Good organizational and time management skills
   Good comprehension, research and analytical skills
   Willingness and enthusiasm to learn new things everyday
   Proficient with Windows, Microsoft Office and web usage
   Must be a team player
   Excellent communication skills
   Willing to work in night/evening shifts

   Job Description
   Providing Assistance to Small and Medium businesses in the USA and UK
   Resolving Customer queries
   Internet Research, Fact Checking and Web Based Marketing

   Job Advantages
   Friendly working environment
   International BPO established since past 8 years
   Open Door policy
   State of the art Infrastructure
   Bachelor’s accommodation available for out station candidates

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Openings on 17th November' 2011

1. SEO-Team Leader

Experience required: 24 + months
Openings: 1
Salary: 18 K To 20 K CTC + Incentives
Qualification: B.Sc - Computers, B.Tech/B.E. - Computers, BCA, M.Sc – Computers, M.Tech – Computers, MBA/PGDM - Information Technology, MCA - Computers

JOB DESCRIPTION

The SEO Team Leader is responsible for Overall SEO Tasks including Website Optimization, Link Building and Team.

ESSENTIAL FUNCTIONS

Ø Expert knowledge of HTML, CSS & Scripts and Able to edit HTML coding of WebPages.
Ø Understand website business and end goal.
Ø Optimizing the company’s websites to achieve better organic results.
Ø Able to Research and Analysis website statistics.
Ø Able to identify Ranking and website related issues.
Ø Understand all aspects of black/white hat SEO Able to actively involve in forum and blog discussions.
Ø Manage a team of SEO and Link Builders and assign daily tasks.
Ø Managing project cycle and client requirements.
Ø Liaising with development team ensuring all customer requirements have been communicated.
Ø Work closely with Operations Manager
Ø Able to lead the team and share knowledge with Team members.
Ø Thorough knowledge of SEO tools and SEO methods Knowledge of search engine PPC and other marketing methods.
Ø Maintain internal and external communications.
Ø Communicate regularly with the Operation Manager, via email and weekly meetings, to coordinate dissemination of work.
Ø Follow through requests made via SEO Manager, and update status of requests in a timely manner.

NECESSARY SKILLS AND KNOWLEDGE

Ø Good Writing Skills.
Ø Profound knowledge of Search Engines & Website Optimization.
Ø Strong leadership and interpersonal skills.
Ø Familiar with SEO Tools, Keyword Research Tools and other web technologies.
Ø Strong SEO skills, with a demonstrated ability to leverage data to drive strategy and decision making.
Ø Knowledge with technical aspects of search engines for quality, white hat organic rankings.
Ø Strong attention to detail, excellent organization skills, and ability to manage multiple projects/responsibilities.
Ø Self-starter approach, with ability to consistently meet and exceed objectives and take on more responsibility as time permits.

2. Search Engine Optimization

Experience required: 12 To 18 months
Openings: 2
Salary: 10 K To 12 K CTC + Incentives
Qualification: B.Sc - Computers, B.Tech/B.E. - Computers, BCA, M.Sc – Computers ,M.Tech – Computers, MBA/PGDM - Information Technology, MCA - Computers

Job Description

Ø Identifying and implementing strategies for increasing site traffic through organic listings for all the Company websites.
Ø Continuously monitoring organic search rankings to increase traffic and leads
Ø Perform link building strategies.
Ø Reporting of campaigns in a weekly report basis
Ø Track and analyze campaign effectiveness.
Ø Must have knowledge of On Page & Off Page Optimization Methods such as directory submission
Ø Article submission.
Ø Video submission.
Ø PR Submission.
Ø Social Bookmarking sites submission.
Ø Link Exchange Methods.
Ø PPC Campaign and Content Development.
Ø Keywords SEO.
Ø Link building.
Ø Website content development.
Ø Analytical ability & strong business processes understanding

Desired Candidate Profile

Ø Excellent verbal and written communication skills in English for content development and Exceptional analytical skills.
Ø Can work independently.
Ø Detail-oriented and highly organized multi-tasker.
Ø Result driven.
Ø Strong hold on page and off page Search Engine Submission methods.
Ø Must be a team player.
Ø Willing to work in any shifts (24*7).

Job Advantages
Ø Friendly working environment.
Ø International BPO established since past 8 years.
Ø Open Door policy.
Ø State of the art Infrastructure.
Ø Bachelor’s accommodation available for out station candidates.
Ø Yearly Bonus.

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Previous postings.

Openings on 5th October' 2011

1. BPO Executives/ Virtual Assistants

Experience Required: 9-12 months
Qualification: Graduate OR Any Diploma Holder (Minimum 12 Pass)

Salary: No bar for right candidate.

Desired Candidate Profile

· 9-12 months experience in International BPO
· Fluency in spoken and written English with excellent grammar
· Good organizational and time management skills
· Good comprehension, research and analytical skills
· Willingness and enthusiasm to learn new things everyday
· Proficient with Windows, Microsoft Office and web usage
· Must be a team player
· Excellent communication skills
· Willing to work in night/evening shifts

Job Description

-Providing Assistance to Small and Medium businesses in the USA and UK
-Resolving Customer queries
-Internet Research, Fact Checking and Web Based Marketing

JOB ADVANTAGES

- Friendly working environment.
- International BPO established since past 8 years.
- Open Door policy
- State of the art Infrastructure.
- Bachelor’s accommodation available for out station candidates

2. RECEPIONIST

Ø Experience Required: 9-12 months

Ø Qualification: Graduate or Any Diploma Holder

Ø Salary: Best In The Industry

Desired Candidate Profile

· Excellent communication skills
· Fresher may apply as well
· Fluency in spoken and written English with excellent grammar
· Good organizational and time management skills
· Willingness and enthusiasm to learn new things everyday
· Proficient with Windows, Microsoft Office and web usage
· Flexible in Timings

Job Description

· answer telephone, screen and direct calls
· take and relay messages
· provide information to callers
· greet persons entering organization
· direct persons to correct destination
· deal with queries from the public and customers
· ensures knowledge of staff movements in and out of organization
· general administrative and clerical support
· prepare letters and documents
· receive and sort mail and deliveries
· schedule appointments
· maintain appointment diary either manually or electronically
· organize meetings
· tidy and maintain the reception area

Openings on 21st August' 2011

1. Team Leaders - Non Voice. (6 positions)

• Experience Required: 18 - 24 months
• Salary: Negotiable for the right candidates
• Qualification: Graduate

Desired Candidate Profile

• Graduates with 18 - 24 months of experience in International BPO as Team-leader.
• Fluency in spoken and written English with excellent grammar.
• Good organizational and time management skills.
• Good comprehension, research and analytical skills.
• Willingness and enthusiasm to learn new things everyday.
• Proficient with Windows, Microsoft Office and web usage.
• Must be a team player.
• Able to manage a team of 10 to 15 agents.
• Able to coordinate independently and creatively with regards to communication and staffing.
• Able to conduct training, appraisal reviews and employee interaction.
• Must be familiar with the daily business and progress reports to the Process and Operation Managers.
• Excellent communication skills, willing to work in any shifts (24*7).

Job Description

• Has to conduct daily briefings.
• Should be able to delegate and assign tasks at the start of the day.
• Monitor and document work progress through the day
• Report all the happenings and events of the day to the Operations head on a daily basis.
• Should be able to plan and devise weekly and monthly roosters.
• Has to effectively handle disciplinary and other issues.

Job Advantages

- Friendly working environment.
- International BPO established since past 8 years.
- Open Door policy.
- State of the art Infrastructure.
- Bachelor’s accommodation available for out station candidates.
- Yearly Bonus.

Openings on 29th July' 2011

BPO Executives/ Virtual Assistants

Experience Required: 9-12 months
Qualification: Graduate OR Any Diploma Holder (Minimum 12 Pass)

Salary: No bar for right candidate.

Desired Candidate Profile

· 9-12 months experience in International BPO.
· Fluency in spoken and written English with excellent grammar.
· Good organizational and time management skills.
· Good comprehension, research and analytical skills.
· Willingness and enthusiasm to learn new things everyday.
· Proficient with Windows, Microsoft Office and web usage.
· Must be a team player.
· Excellent communication skills.
· Willing to work in night/evening shifts.

Job Description

-Providing Assistance to Small and Medium businesses in the USA and UK.
-Resolving Customer queries.
-Internet Research, Fact Checking and Web Based Marketing.

JOB ADVANTAGES

- Friendly working environment.
- International BPO established since past 8 years.
- Open Door policy.
- State of the art Infrastructure.
- Bachelor’s accommodation available for out station candidates.

Customer Care Executives

Experience Required: 0-12 months.
Salary: No bar for right candidate.

Qualification: Graduate OR Any Diploma Holder (Minimum 12 Pass)

Desired Candidate Profile

- Undergraduates with 6 months of International Call Center experience.
- SSC with minimum of 1 year of International Call Center experience.
- Fresh Graduates can also apply.
- Age – 19 to 35 years.

Job Description & ESSENTIAL JOB REQUIREMENTS

- Needs to understand UK / US / Canada & Australian accents.
- Needs to speak fluent English in neutral accent with clear diction and clarity.
- Should be able to work in 24X7 shifts with required login of 8 hours per day.
- Should be a team player and fast learner.
- Must have convincing skills, over the phone.

JOB ADVANTAGES

- Friendly working environment.
- International BPO established since past 8 years.
- Open Door policy.
- State of the art Infrastructure.
- Bachelor’s accommodation available for out station candidates.
- Yearly Bonus.